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Shipping & returns.

Every piece is made to order, so here is exactly how a shirt gets from the print floor to your door — and what happens if something is wrong.

Shipping

Made to order. Nothing sits in a warehouse. Your shirt is printed after you order it, so delivery time is production time plus transit time.
Options and cost. The delivery services available to you, their cost and their estimated arrival are calculated from your address at checkout in the online store. We do not quote a single flat figure here, because it genuinely depends on where you are.
Tracking. A tracking link is emailed to you when the parcel leaves the production facility, and you can look it up again at any time.

Damaged or faulty. If a print is wrong, the garment is flawed, or the wrong item arrived, contact us with your order number and a photo. We will put it right.
Wrong size. Because each item is produced individually, check the size guide before ordering. Get in touch if the fit is not what the guide described and we will work it out with you.
Return windows and addresses. The exact return terms that apply to your purchase are the ones shown in the online store at checkout and in your confirmation email.

Message us with your order number and we will chase it down. Orders themselves live in the online store at shop.lifeinthetropicsglobal.com.